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FAQ

Questions parents actually ask.

How do I book a consult?

Through Cal.com, our online scheduler. Pick a time that works for you and we will call then.

How does pricing work?

It is discussed directly on the consult call, based on the subject and how often you would meet. Nothing is ever sent as a fixed price list. Every family’s situation is a little different.

Online or in person?

Sessions run virtually by default, over Google Meet. In-person can sometimes be arranged depending on the tutor and location. Ask on the consult call.

What if we need to reschedule or cancel?

Give your tutor at least 24 hours’ notice and you can reschedule at no charge. Inside 24 hours, or a missed session with no notice, is billed as a normal session, since that time was held for your kid specifically. Life happens, and a one-off late cancellation for a real reason is never a problem. This is just about what happens if it becomes the pattern.

What subjects and curricula do you cover?

Quebec Curriculum, IB, Ontario, and AP, from grade 6 through grade 12. Math and sciences, plus English and French, including French for students just starting out and IB English and IB French. See the Programs page for the full breakdown, and ask if you do not see the exact course.

How are tutors chosen?

Subject strength comes first. That is non-negotiable, and it is only the start of the bar. Every tutor sits down for a real interview: we get to know their personality and how they talk about their own life, check their credentials and past tutoring experience, and test how they actually teach before they are ever matched with a student. From there, they are trained specifically on how to teach: how to help a student find their own way to an answer instead of just handing it over.

How old are the tutors?

We do not select on age. Every tutor is chosen for mastery of the exact subject and curriculum they teach, and for a tested ability to mentor, not just explain. Most have completed that curriculum recently enough to remember precisely where a concept gets confusing, and that shows up in the relationship itself: a student who will actually admit when they are lost, instead of nodding along.